Tidio: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about customer support, Tidio ranks #14 of 15, a Visibility Score of 8 in Customer Support .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Barely visible, and never the first name mentioned.
Where it wins. Tidio surfaces in feature-led prompts, which is its only foothold, showing up 15% of the time in that narrow context.
Where it loses. It ranks 14th out of 15 with zero first-pick selections, and the AI models skip it entirely when buyers ask broad questions about best overall tools, use-case fit, or enterprise options.
AI-generated analysis of the July 2026 measurements.
Tidio claims Customer Support and the models back it: #14 of 15 there.
"A complete service platform, built for human and AI alignment"
Homepage self-messaging · July 2026 ranking · the biggest gaps across the index →
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Tidio. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Best overall · Use-case fit · Top tools in 2026 · Enterprise pick · If you could pick one
Share of Tidio's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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