Thunderdome B2B SaaS AI Visibility Index

← Docs & Knowledge Management ranking

Brand report · September 2026

OnlyOffice OnlyOffice: AI Visibility Report

onlyoffice.com ↗

When buyers ask ChatGPT, Claude, and Gemini about docs & knowledge management, OnlyOffice ranks #13 of 15, a Visibility Score of 10 in Docs & Knowledge Management .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees OnlyOffice

One category, bottom-two rank, zero first picks.

Where it wins. OnlyOffice's only foothold is Docs and Knowledge Management, where budget-conscious queries pull it into the conversation at a 12.5% mention rate.

Where it loses. Sitting 13th of 15 in that single field, it never opens the recommendation and is absent from every quality-signal theme, from best overall to enterprise pick, leaving it visible only when buyers are hunting for cheaper alternatives.

AI-generated analysis of the September 2026 measurements.

Positioning

How ONLYOFFICE positions itself vs how AI ranks it

The pitch

"Run your private office with the ONLYOFFICE"

What AI actually says

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Docs & Knowledge Management · #13 of 15

10 / 100 flat vs last month
13%
mention rate (72 answers)
3
avg. position
0%
first pick
2%
share of voice
10.4Jul 2026Jul 2026: 10.49.9Aug 2026Aug 2026: 9.910.4Sep 2026Sep 2026: 10.4
ChatGPT
11
Claude
10
Gemini
10

How the models portray OnlyOffice

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

33% 56% 11%
endorsed · 95% band 12–65% listed caveated graded across 9 mentions in Docs & Knowledge Management answers
Prompt themes OnlyOffice would want to own

Share of each theme's answers that mention OnlyOffice. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Gaps Best overall · Use-case fit · Top tools in 2026 · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one

Most co-mentioned competitors

Share of OnlyOffice's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Zoho Workplace
100%
LibreOffice
100%
Proton
56%
Nextcloud
44%
Notion
44%
Google Workspace
33%

Scores are measured from real AI answers, refreshed monthly. Methodology.

Get alerted on big movements

We rerun the index every month. Drop your email and pick what to watch in Docs & Knowledge Management: the whole category or specific brands. Free, unsubscribe anytime.

Or watch specific brands: