← Employee Engagement & Experience ranking

Brand report · September 2026

Microsoft Viva: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about employee engagement & experience, Microsoft Viva ranks #8 of 15, a Visibility Score of 17 in Employee Engagement & Experience .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Microsoft Viva

One category, one race, sitting eighth in it.

Where it wins. The 'Top tools in 2026' prompt theme is where Viva earns its mentions, and a 19% mention rate means the models know it exists in the employee engagement space.

Where it loses. A first-pick rate of 6.9% tells you buyers almost never land on Viva as the answer, and being absent from five of the major prompt themes, including best-overall and use-case-fit queries, means Culture Amp and Qualtrics are claiming the decisive moments.

AI-generated analysis of the September 2026 measurements.

Positioning

How Microsoft Viva positions itself vs how AI ranks it

The pitch

"Your productivity, supercharged"

What AI actually says

Strongest #7 · Employee Engagement & Experience

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Employee Engagement & Experience · #8 of 15

17 / 100 flat vs last month

19%

mention rate (72 answers)

2

avg. position

7%

first pick

3%

share of voice

ChatGPT

7

Claude

20

Gemini

25

How the models portray Microsoft Viva

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

79% 14%

endorsed · 95% band 52–92% listed caveated graded across 14 mentions in Employee Engagement & Experience answers

Prompt themes Microsoft Viva would want to own

Share of each theme's answers that mention Microsoft Viva. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Top tools in 2026

8/9 · #1×3

Enterprise pick

5/9 · #1×1

Budget & alternatives

1/9 · #1×1

0/9

0/9

0/9

0/9

If you could pick one

0/9

Gaps Best overall · Use-case fit · Startup & small team · Feature-led ask · If you could pick one

Most co-mentioned competitors

Share of Microsoft Viva's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Culture Amp

100%

Qualtrics

93%

Workday

71%

Lattice

64%

Glint

50%

15Five

36%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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