Brand report · September 2026

Manhattan Associates: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about warehouse management (wms), Manhattan Associates ranks #1 of 15, a Visibility Score of 62 in Warehouse Management (WMS) (and appears in 2 categories of the index).

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Manhattan Associates

WMS leader, but retail is a ghost town.

Where it wins. In Warehouse Management, Manhattan Associates holds the top rank among 15 competitors with a 50% mention rate, and buyers hear its name first 22% of the time. That is real presence where the category matters most.

Where it loses. Retail POS is another story entirely: a rank of 15 out of 15 and a 5.6% mention rate means AI models functionally route buyers elsewhere, and Manhattan Associates clears zero of the seven measured prompt themes except one thin sliver around trend-based queries.

AI-generated analysis of the September 2026 measurements.

On message

How Manhattan Associates positions itself vs how AI ranks it

Manhattan Associates claims Warehouse Management (WMS) and the models back it: #1 of 15 there.

The pitch

"AI-NATIVE ALWAYS AHEAD"

Positions in Warehouse Management (WMS)

What AI actually says

Strongest #1 · Warehouse Management (WMS)

In Warehouse Management (WMS) #1 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Warehouse Management (WMS) · #1 of 15

62 / 100 flat vs last month

74%

mention rate (72 answers)

3

avg. position

38%

first pick

10%

share of voice

ChatGPT

59

Claude

68

Gemini

58

How the models portray Manhattan Associates

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

75% 19%

endorsed · 95% band 62–85% listed caveated graded across 53 mentions in Warehouse Management (WMS) answers

Prompt themes Manhattan Associates would want to own

Share of each theme's answers that mention Manhattan Associates. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Best overall

9/9 · #1×6

Top tools in 2026

9/9 · #1×6

Enterprise pick

9/9 · #1×4

If you could pick one

9/9 · #1×9

Feature-led ask

8/9 · #1×2

Use-case fit

7/9

Startup & small team

2/9

Budget & alternatives

0/9

Gaps Budget & alternatives

Most co-mentioned competitors

Share of Manhattan Associates's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

SAP EWM

64%

Extensiv

62%

Blue Yonder

57%

Körber

47%

Logiwa

43%

Deposco

42%

Head-to-head: Manhattan Associates vs SAP EWM · Manhattan Associates vs ShipHero · Manhattan Associates vs Extensiv

Scores are measured from real AI answers, refreshed monthly. Methodology.

Get alerted on big movements

We rerun the index every month. Drop your email and pick what to watch in Warehouse Management (WMS): the whole category or specific brands. Free, unsubscribe anytime.