Thunderdome B2B SaaS AI Visibility Index

← Warehouse Management (WMS) ranking

Head-to-head · September 2026 snapshot

Manhattan Associates vs ShipHero

Manhattan Associates leads broadly; ShipHero still owns budget and startup queries. Manhattan Associates commands the recommendation across five of eight question themes and scores highest where enterprise credibility and feature depth matter, with Claude alone giving it a 58 versus ShipHero's 3.8. ShipHero's one structural advantage is Gemini, which scores it 59 and actively prefers it over Manhattan Associates, keeping ShipHero relevant specifically on startup and budget-framed queries. That foothold is narrowing though: ShipHero dropped 12 points month-over-month while Manhattan Associates held flat, suggesting the gap will widen unless ShipHero gains ground with ChatGPT and Claude.

Manhattan Associates ShipHero
Visibility Score 62 26
Rank in category #1 #5
Mention rate 74% 35%
#1 pick rate 38% 10%
Avg. position when named 2.6 3.6

Who each model prefers

ChatGPT
Manhattan Associates
59
ShipHero
14
Claude
Manhattan Associates
68
ShipHero
4
Gemini
Manhattan Associates
58
ShipHero
59

The models split: ChatGPT prefers Manhattan Associates, Claude prefers Manhattan Associates, Gemini prefers ShipHero.

The shape of the fight

Each axis is one of the 8 measured buyer questions; the further out, the more of that question's answers name the brand. Hover an axis for the raw counts. Single-axis gaps ride on 9 answers each, so read the overall shape, not one spike.

Manhattan AssociatesShipHero
Best overallUse caseTop toolsStartupEnterpriseFeature-ledSingle pickBudget

The fight, question by question

Mentions out of 9 answers per question. Click any question for the full transcripts.

Question Manhattan Associates ShipHero Edge
Best overallWhat's the best warehouse management system? 9 4 Manhattan Associates
Use-case fitWe run a 3PL and need software for multi-client fulfillment. What should we use? 7 3 Manhattan Associates
Top tools in 2026What are the top WMS platforms in 2026? 9 3 Manhattan Associates
Startup & small teamWhich WMS is best for a growing ecommerce brand fulfilling in-house? 2 7 ShipHero
Enterprise pickWhich warehouse management system should a large enterprise standardize on, considering security, compliance, and scale? 9 0 Manhattan Associates
Feature-led askI need barcode scanning, pick paths, and inventory accuracy in our warehouse. What do you recommend? 8 3 Manhattan Associates
If you could pick oneIf you could only pick one WMS, which one and why? 9 2 Manhattan Associates
Budget & alternativesWhat's the best affordable WMS for a small warehouse? 0 3 ShipHero

Open this matchup in the compare tool →  ·  Manhattan Associates brand report  ·  ShipHero brand report

Measured from 72 fresh answers collected from the models' production APIs in September 2026; rankings change monthly. Neither brand can pay to appear here or to move the numbers. Full recipe on the methodology page.