Brand report · September 2026

Lightspeed Retail: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about retail pos & store management, Lightspeed Retail ranks #3 of 15, a Visibility Score of 71 in Retail POS & Store Management .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Lightspeed Retail

Solid number two in retail POS, but rarely the opening bid.

Where it wins. A 61% mention rate across the three major AI models keeps Lightspeed Retail in nearly every retail POS conversation buyers trigger. Rank 2 of 15 in its only measured category is a real position, not a fringe one.

Where it loses. First-pick rate sits at 14%, meaning the models default to competitors when asked to name one system outright. Enterprise buyers get no signal from Lightspeed Retail at all, a blind spot that hands that segment to whoever fills it.

AI-generated analysis of the September 2026 measurements.

Retail POS & Store Management · #3 of 15

71 / 100 first snapshot (September 2026)

82%

mention rate (72 answers)

2

avg. position

15%

first pick

17%

share of voice

First snapshot: September 2026. The trend line appears with the second monthly measurement; no modeled history.

ChatGPT

79

Claude

63

Gemini

70

How the models portray Lightspeed Retail

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

69% 27%

endorsed · 95% band 57–80% listed caveated graded across 59 mentions in Retail POS & Store Management answers

Prompt themes Lightspeed Retail would want to own

Share of each theme's answers that mention Lightspeed Retail. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

9/9

9/9 · #1×6

9/9 · #1×1

9/9

If you could pick one

9/9

Budget & alternatives

9/9 · #1×4

Startup & small team

5/9

Enterprise pick

0/9

Gaps Enterprise pick

Most co-mentioned competitors

Share of Lightspeed Retail's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Shopify POS

100%

Square

98%

Clover

56%

Toast

17%

Vend

14%

Revel Systems

10%

Head-to-head: Lightspeed Retail vs Square

Scores are measured from real AI answers, refreshed monthly. Methodology.

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