← IT Service Management (ITSM) ranking
Brand report · July 2026
Ivanti Neurons: AI Visibility Report
When buyers ask ChatGPT, Claude, and Gemini about it service management (itsm), Ivanti Neurons ranks #15 of 15, a Visibility Score of 5 in IT Service Management (ITSM) .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Last-place finisher, absent when buyers get specific.
Where it wins. Ivanti Neurons surfaces in 7% of ITSM conversations, which at least keeps it in the room alongside ServiceNow and BMC Helix on broad 'best overall' queries.
Where it loses. A 0% first-pick rate and a rank of 15 out of 15 tell the real story: the models never lead with it, and it drops out entirely when prompts get specific about use case, budget, team size, or a single recommendation.
AI-generated analysis of the July 2026 measurements.
ChatGPT 
Claude 
Gemini Share of each theme's answers that mention Ivanti Neurons. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Use-case fit · Top tools in 2026 · Startup & small team · If you could pick one · Budget & alternatives
Share of Ivanti Neurons's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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