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Brand report · September 2026

BetterUp BetterUp: AI Visibility Report

betterup.com ↗

When buyers ask ChatGPT, Claude, and Gemini about coaching & development platforms, BetterUp ranks #1 of 15, a Visibility Score of 64 in Coaching & Development Platforms .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees BetterUp

BetterUp owns coaching: AI models hand it the category by default.

Where it wins. A first-pick rate of 57% in Coaching and Development Platforms is category ownership in practical terms. The 67% mention rate means it surfaces in roughly two out of every three relevant buyer queries.

Where it loses. Feature-driven prompts and single-pick forced-choice queries produce no BetterUp result, which means buyers who already know what they want and ask precisely may never see it recommended.

AI-generated analysis of the September 2026 measurements.

On message

How BetterUp positions itself vs how AI ranks it

BetterUp claims Coaching & Development Platforms and the models back it: #1 of 15 there.

The pitch

"The only platform that develops your entire workforce — from executives to frontline teams — with human and AI coaching proven to deliver 14x ROI."

Targets Enterprise
What AI actually says
In Coaching & Development Platforms #1 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Coaching & Development Platforms · #1 of 15

64 / 100 ▼ 9 vs last month
67%
mention rate (72 answers)
1
avg. position
57%
first pick
11%
share of voice
72.5Jul 2026Jul 2026: 72.572.9Aug 2026Aug 2026: 72.964.4Sep 2026Sep 2026: 64.4
ChatGPT
53
Claude
75
Gemini
65

How the models portray BetterUp

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

60% 19% 21%
endorsed · 95% band 46–73% listed caveated graded across 48 mentions in Coaching & Development Platforms answers
Prompt themes BetterUp would want to own

Share of each theme's answers that mention BetterUp. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Best overall
9/9 · #1×9
Top tools in 2026
9/9 · #1×9
Startup & small team
9/9 · #1×6
Enterprise pick
9/9 · #1×7
Use-case fit
7/9 · #1×7
Budget & alternatives
5/9 · #1×3

Gaps Feature-led ask · If you could pick one

Most co-mentioned competitors

Share of BetterUp's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

CoachHub
96%
Torch
85%
Bravely
63%
Ezra
46%
Sounding Board
42%
Pluma
27%

Head-to-head: BetterUp vs CoachHub

Scores are measured from real AI answers, refreshed monthly. Methodology.

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