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Brand report · September 2026

FrontSteps: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about hoa & community association management, FrontSteps ranks #12 of 15, a Visibility Score of 6 in HOA & Community Association Management .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees FrontSteps

Ranked 13th of 15 in its only arena, AI barely notices FrontSteps.

Where it wins. FrontSteps holds a 12.5% mention rate in HOA and Community Association Management, meaning the models do register it exists in that field when broad tool roundups come up, particularly under the 'Top tools in 2026' prompt theme.

Where it loses. A 0% first-pick rate tells the real story: across every prompt type where buyers signal price sensitivity, company size, or a specific feature need, FrontSteps does not surface at all, leaving CINC Systems and Buildium to collect those higher-intent referrals.

AI-generated analysis of the September 2026 measurements.

HOA & Community Association Management · #12 of 15

6 / 100 first snapshot (September 2026)

13%

mention rate (72 answers)

6

avg. position

0%

first pick

2%

share of voice

First snapshot: September 2026. The trend line appears with the second monthly measurement; no modeled history.

ChatGPT

5

Claude

3

Gemini

12

How the models portray FrontSteps

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

56% 22% 22%

endorsed · 95% band 27–81% listed caveated graded across 9 mentions in HOA & Community Association Management answers

Prompt themes FrontSteps would want to own

Share of each theme's answers that mention FrontSteps. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Top tools in 2026

6/9

Best overall

1/9

Use-case fit

1/9

If you could pick one

1/9

Startup & small team

0/9

Enterprise pick

0/9

Feature-led ask

0/9

Budget & alternatives

0/9

Gaps Startup & small team · Enterprise pick · Feature-led ask · Budget & alternatives

Most co-mentioned competitors

Share of FrontSteps's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

AppFolio

100%

CINC Systems

89%

Buildium

67%

PayHOA

67%

Vantaca

56%

Enumerate

44%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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