Thunderdome B2B SaaS AI Visibility Index

← Consulting & Professional Services Automation ranking

Best overall · Prompt 1 of 8 · September 2026

A real buyer question from the September 2026 snapshot, asked 3× to each of the three models. 9 answers recorded.

“What's the best professional services automation software for a consulting firm?”

ChatGPT answered 3× this snapshot

The “best” PSA software for a consulting firm depends mostly on your size, complexity, and what hurts most today: Need end-to-end enterprise control: Kimble / Kantata Need Salesforce-native PSA: Certinia (formerly FinancialForce PSA) Need resource management + project delivery: Kantata Need ERP + PSA in one system: NetSuite OpenAir Need simpler, modern mid-market PSA: Scoro or BigTime Need strong time/billing for…

Named across its answers: 1. Kantata2. NetSuite OpenAir3. BigTime4. Scoro5. Certinia

Verbatim excerpt from one collected ChatGPT answer; formatting flattened, words untouched.

Kantata leads by appearing in 8 of 9 answers with an average position of 2.4, while BigTime matches that appearance rate but averages position 5.5 and never earns the top slot. The gap between their average positions signals that AI models consistently treat Kantata as the primary answer, not just a supporting mention, which shapes which brand consulting buyers see first.

AI-generated read of the September 2026 measurements.

Who wins this question

Contested Consensus

All three models name Kantata and BigTime on this question.

ChatGPTClaudeGemini mentioned · first · avg. pos
Kantata 11345122 8/9 · 3× first · #2.4
BigTime 535610735 8/9 · never first · #5.5
Certinia 22211 5/9 · 2× first · #1.6
Scoro 45943 5/9 · never first · #5
Productive 810434 5/9 · never first · #5.8
Accelo 46876 5/9 · never first · #6.2
NetSuite OpenAir 3625 4/9 · never first · #4
Salesforce 111 3/9 · 3× first · #1
Teamwork 796 3/9 · never first · #7.3
Microsoft Dynamics 365 22 2/9 · never first · #2
Deltek 33 2/9 · never first · #3
FinancialForce 55 2/9 · never first · #5

Each square is one collected answer; the number is the brand's position in that answer. Lime = the very first recommendation. Unlinked brands were named by the models here but sit outside this category's published top 15 overall. Showing the top 12 of 31 brands named at least once. Never mentioned here: Autotask, HaloPSA.

Build variants of this question: the Consulting & Professional Services Automation prompt tree → Next prompt →

Part of the Consulting & Professional Services Automation snapshot: 72 answers across 8 prompts. Full category ranking · Compare brands head-to-head · Methodology.