Thunderdome B2B SaaS AI Visibility Index

← Freelance & Talent Marketplaces ranking

Brand report · September 2026

Upwork Upwork: AI Visibility Report

upwork.com ↗

When buyers ask ChatGPT, Claude, and Gemini about freelance & talent marketplaces, Upwork ranks #1 of 15, a Visibility Score of 77 in Freelance & Talent Marketplaces .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Upwork

Upwork owns freelance talent: first pick, dominant score, no gaps.

Where it wins. AI models recommend Upwork first in 63% of Freelance & Talent Marketplace queries, and its 83% mention rate means it appears in nearly every conversation about hiring freelancers. No prompt theme is missing from its coverage.

Where it loses. Toptal and Fiverr trail Upwork but stay consistently co-mentioned, which keeps the category from feeling like a monopoly and gives buyers reasons to comparison-shop before committing.

AI-generated analysis of the September 2026 measurements.

Freelance & Talent Marketplaces · #1 of 15

77 / 100 flat vs last month
83%
mention rate (72 answers)
2
avg. position
63%
first pick
11%
share of voice
71.8Jul 2026Jul 2026: 71.875.3Aug 2026Aug 2026: 75.376.7Sep 2026Sep 2026: 76.7
ChatGPT
88
Claude
75
Gemini
66

How the models portray Upwork

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

77% 13% 10%
endorsed · 95% band 65–86% listed caveated graded across 60 mentions in Freelance & Talent Marketplaces answers
Prompt themes Upwork would want to own

Share of each theme's answers that mention Upwork. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Best overall
9/9 · #1×9
Top tools in 2026
9/9 · #1×9
Startup & small team
9/9 · #1×4
Enterprise pick
9/9 · #1×9
If you could pick one
9/9 · #1×9
Feature-led ask
5/9 · #1×3
Budget & alternatives
2/9 · #1×2
Most co-mentioned competitors

Share of Upwork's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Toptal
92%
Fiverr
80%
Contra
50%
Freelancer.com
38%
99designs
37%
Gun.io
28%

Head-to-head: Upwork vs Toptal

Scores are measured from real AI answers, refreshed monthly. Methodology.

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