When buyers ask ChatGPT, Claude, and Gemini about hr & payroll, UKG ranks #15 of 15, a Visibility Score of 7 in HR & Payroll .
These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.
Barely present in AI recommendations; never the first choice.
Where it wins. UKG does surface in 'Top tools in 2026' prompts, its only foothold, with a 12.5% mention rate that at least keeps it off the completely invisible list.
Where it loses. A score of 6.8 and a 0% first-pick rate across all three models tells the real story: UKG is absent from six major prompt themes including enterprise pick and best overall, meaning buyers with serious purchase intent are never hearing its name.
AI-generated analysis of the July 2026 measurements.
Share of each theme's answers that mention UKG. Hover a row for the exact prompt. Compare shapes on the head-to-head page.
Gaps Best overall · Use-case fit · Startup & small team · Enterprise pick · If you could pick one · Budget & alternatives
Share of UKG's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.
Scores are measured from real AI answers, refreshed monthly. Methodology.
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