Thunderdome B2B SaaS AI Visibility Index

← All categories

September 2026 snapshot · 72 AI answers Leader emerging

Hotel Property Management System: AI Visibility Ranking

Property management systems for hotels covering reservations, front desk, housekeeping, and channel distribution. Right now, Cloudbeds is the brand AI assistants recommend most, with a Visibility Score of 75 and the #1 spot in 36% of answers. Head-to-head: Cloudbeds vs Mews →

These rankings are measured from what the three models know from training, not a live web search. When the models DO search the web, see which sources they cite. Methodology.

Cloudbeds leads Hotel PMS but Mews is right behind.

Cloudbeds appears in 85% of answers and scores a 10-point margin over Mews, but that gap is narrow enough to close with one strong content cycle. Mews shows uneven model coverage, scoring 55 on Claude versus 70 on the other two, which is a real vulnerability worth watching. Little Hotelier's 56 on Claude suggests niche authority that could compound if Claude's weight in buyer research grows.

AI-generated analysis of the September 2026 measurements.

# Brand Visibility Score Trend (2 mo) Mention rate Avg. position #1 pick rate Models
1 Cloudbeds
75
±3.1
Aug 2026: 77.4 · Sep 2026: 75.4 flat 85% 2.1 36% ChatGPT #1 Claude #1 Gemini #1
2 Mews
65
±2.1
Aug 2026: 65 · Sep 2026: 65 flat 74% 2.2 21% ChatGPT #2 Claude #3 Gemini #2
3 Little Hotelier
42
±4.4
Aug 2026: 39.3 · Sep 2026: 41.5 flat 56% 3.5 7% ChatGPT #4 Claude #2 Gemini #3
4 Oracle OPERA Cloud
21
±5.1
Aug 2026: 27.4 · Sep 2026: 21.2 flat 25% 2.5 10% ChatGPT #3 Claude #7 Gemini #5
5 Stayntouch
19
±3.2
Aug 2026: 22.2 · Sep 2026: 19 flat 32% 5.0 0% ChatGPT #5 Claude Gemini #4
6 Apaleo
17
±4.8
Aug 2026: 16 · Sep 2026: 16.9 flat 26% 4.6 0% ChatGPT #6 Claude #6 Gemini #9
7 Opera Cloud
13
±3.8
Aug 2026: 8.3 · Sep 2026: 12.5 flat 15% 2.8 7% ChatGPT Claude #4 Gemini #11
8 Lodgify
11
±3.8
Aug 2026: 6.9 · Sep 2026: 10.8 flat 17% 4.5 4% ChatGPT #11 Claude #5 Gemini
9 Hostaway
8
±2.5
Aug 2026: 3.5 · Sep 2026: 8.1 ▲ 5 14% 5.2 0% ChatGPT #13 Claude #9 Gemini #8
10 SiteMinder
8
±2.1
Aug 2026: 10.3 · Sep 2026: 7.9 flat 11% 3.9 0% ChatGPT #7 Claude #12 Gemini
11 Guesty
7
±4
Aug 2026: 4.9 · Sep 2026: 7.4 flat 13% 5.1 0% ChatGPT #12 Claude #10 Gemini #6
12 WebRezPro
7
±3.4
Aug 2026: 9.9 · Sep 2026: 6.7 flat 11% 5.0 0% ChatGPT Claude #8 Gemini #10
13 Hotelogix
6
±2.6
Aug 2026: 6 · Sep 2026: 6.3 flat 11% 5.4 0% ChatGPT #9 Claude #11 Gemini
14 RMS Cloud
6
±3.4
Aug 2026: 5.1 · Sep 2026: 5.8 flat 13% 6.4 0% ChatGPT #8 Claude Gemini
15 RoomRaccoon
6
±3.6
Aug 2026: 9.6 · Sep 2026: 5.7 flat 11% 5.9 0% ChatGPT #10 Claude Gemini #7

The ± under each score is the reliability band: how much the number would move if we re-ran the identical measurement. It is tight because each prompt is sampled multiple times. It is not the same as how much the ranking depends on which prompts we ask — a separate, wider figure shown on hover.

Just below the cutoff: Sirvoy (5.4), Microsoft Entra ID (5.3), Okta (5.3), Infor HMS (4), Oracle Opera (3.8). 65 brands were scored in this category; the leaderboard shows the top 15.

Visibility Score: position-weighted presence across all measured answers, 0 to 100. A score of 100 means the brand was the first recommendation in every answer. Every point in a trend line is a live monthly measurement; there is no modeled or backfilled history. Full methodology.

Openness 25/100: the share of this category's recommendation weight not held by the leader.

Compare brands in Hotel Property Management System head-to-head →  ·  Explore the prompt tree →

Get alerted on big movements

We rerun the index every month. Drop your email and pick what to watch in Hotel Property Management System: the whole category or specific brands. Free, unsubscribe anytime.

Or watch specific brands:

Do the models agree?

Per-model Visibility Scores for the top 10. A long gray bar means the three assistants disagree about the brand. Hover a row for exact values.

ChatGPT Claude Gemini
0 25 50 75 100 Visibility Score · 0 = never mentioned, 100 = always the first recommendation Cloudbeds Mews Little Hotelier Oracle OPERA Cloud Stayntouch Apaleo Opera Cloud Lodgify Hostaway SiteMinder

Where they land in the answer

When a brand is mentioned, where does it appear? Box shows the middle 50% of positions, the thick line is the median, whiskers are the extremes. Hover a row for the detail.

1 2 3 4 5 6 7 8 9 10 11 Position in the answer · 1 = the first product recommended Cloudbeds Mews Little Hotelier Oracle OPERA Cloud Stayntouch Apaleo Opera Cloud Lodgify Hostaway SiteMinder

What each model recommends first

ChatGPT

gpt-5.4

1 Cloudbeds
77
2 Mews
70
3 Oracle OPERA Cloud
30
4 Little Hotelier
29
5 Stayntouch
29

Claude

claude-sonnet-4-6

1 Cloudbeds
78
2 Little Hotelier
55
3 Mews
55
4 Opera Cloud
35
5 Lodgify
27

Gemini

gemini-3-flash-preview

1 Cloudbeds
71
2 Mews
70
3 Little Hotelier
40
4 Stayntouch
28
5 Oracle OPERA Cloud
17

The questions we asked

Each model answered every prompt 3 times in September 2026. Prompts are brand-neutral so no vendor gets seeded into the question.

  1. Best overall
    What's the best property management system for an independent hotel? See who wins it →
  2. Use-case fit
    We're a 60-room boutique hotel that needs reservations, front desk, and channel management connected to the OTAs. What should we use? See who wins it →
  3. Top tools in 2026
    What are the top hotel PMS platforms in 2026? See who wins it →
  4. Startup & small team
    Which hotel PMS is best for a small bed and breakfast on a budget? See who wins it →
  5. Enterprise pick
    Which undefined should a large enterprise standardize on, considering security, compliance, and scale? See who wins it →
  6. Feature-led ask
    I need a PMS with a booking engine, housekeeping module, and payment processing for our property. What do you recommend? See who wins it →
  7. If you could pick one
    If you could only pick one hotel property management system, which would it be and why? See who wins it →
  8. Budget & alternatives
    What hotel PMS has the best integrations with channel managers and booking engines? See who wins it →