Thunderdome B2B SaaS AI Visibility Index

← Consulting & Professional Services Automation ranking

Startup & small team · Prompt 4 of 8 · September 2026

A real buyer question from the September 2026 snapshot, asked 3× to each of the three models. 9 answers recorded.

“Which PSA tool is best for a small independent consultancy on a budget?”

ChatGPT answered 3× this snapshot

For a small independent consultancy on a budget, the best PSA tool is usually: HaloPSA — best overall value if you need a “real” PSA Why: Strong ticketing, time tracking, invoicing, contracts, and reporting More affordable than big enterprise PSA platforms Good fit if you want to grow into a more structured operation Best for: Small IT/MSP-style consultancies Teams that need service desk + billing + contracts in one…

Named across its answers: 1. Harvest2. Bonsai3. Teamwork4. Scoro5. QuickBooks

Verbatim excerpt from one collected ChatGPT answer; formatting flattened, words untouched.

Harvest dominates with perfect 9-of-9 mention coverage and unanimous recognition across all three models, making it the clear winner for budget-focused small consultancy queries despite an average position of 2.9. Avaza shows a sharp model dependency, appearing in all 3 Gemini answers but zero ChatGPT answers, which signals fragile visibility that could shift with any model update.

AI-generated read of the September 2026 measurements.

Who wins this question

Leaning Harvest Consensus

All three models name Harvest and Productive on this question.

ChatGPTClaudeGemini mentioned · first · avg. pos
Harvest 364121342 9/9 · 2× first · #2.9
Productive 13431 5/9 · 2× first · #2.4
Bonsai 21524 5/9 · 1× first · #2.8
Avaza 45115 5/9 · 2× first · #3.2
Teamwork 7221 4/9 · 1× first · #3
ClickUp 8856 4/9 · never first · #6.8
Toggl Track 32 2/9 · never first · #2.5
Scoro 33 2/9 · never first · #3
Forecast 53 2/9 · never first · #4
QuickBooks 55 2/9 · never first · #5
Zoho Projects 64 2/9 · never first · #5
Xero 66 2/9 · never first · #6

Each square is one collected answer; the number is the brand's position in that answer. Lime = the very first recommendation. Unlinked brands were named by the models here but sit outside this category's published top 15 overall. Showing the top 12 of 27 brands named at least once. Never mentioned here: Kantata, Certinia, BigTime, Accelo, Autotask, NetSuite OpenAir, Salesforce.

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Part of the Consulting & Professional Services Automation snapshot: 72 answers across 8 prompts. Full category ranking · Compare brands head-to-head · Methodology.