Thunderdome B2B SaaS AI Visibility Index

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Brand report · September 2026

Smartsheet Smartsheet: AI Visibility Report

smartsheet.com ↗

When buyers ask ChatGPT, Claude, and Gemini about project management, Smartsheet ranks #9 of 15, a Visibility Score of 11 in Project Management .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Smartsheet

One category, rank 9, zero first picks, Smartsheet is stuck.

Where it wins. Smartsheet at least holds a seat in the project management conversation, earning a 21% mention rate against 14 other competitors in that field.

Where it loses. With a score of 11.4 and no first-pick selections, AI models consistently reach for other tools before Smartsheet, and the brand is completely invisible across every prompt theme except the narrow 'Enterprise pick' label, leaving budget, use-case, and feature-driven queries unanswered.

AI-generated analysis of the September 2026 measurements.

On message

How Smartsheet positions itself vs how AI ranks it

Smartsheet claims Project Management and the models back it: #9 of 15 there.

The pitch

"Intelligent Work Management with AI at its core"

Positions in Project Management
What AI actually says
In Project Management #9 of 15, claim holds

Homepage self-messaging · September 2026 ranking · the biggest gaps across the index →

Project Management · #9 of 15

11 / 100 flat vs last month
21%
mention rate (72 answers)
6
avg. position
0%
first pick
3%
share of voice
10.8Jul 2026Jul 2026: 10.89.7Aug 2026Aug 2026: 9.711.4Sep 2026Sep 2026: 11.4
ChatGPT
13
Claude
12
Gemini
9

How the models portray Smartsheet

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

33% 40% 27%
endorsed · 95% band 15–58% listed caveated graded across 15 mentions in Project Management answers
Prompt themes Smartsheet would want to own

Share of each theme's answers that mention Smartsheet. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Gaps Best overall · Use-case fit · Startup & small team · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of Smartsheet's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Microsoft Project
93%
Asana
87%
monday.com
87%
Jira
87%
ClickUp
47%
Notion
47%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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