Brand report · September 2026

FedEx: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about last-mile delivery & courier, FedEx ranks #12 of 15, a Visibility Score of 9 in Last-Mile Delivery & Courier .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees FedEx

FedEx runs one race in AI and sits near the back.

Where it wins. AI models do place FedEx in Last-Mile Delivery & Courier conversations, giving it an 11% mention rate in that field and keeping it on the board alongside UPS and DoorDash.

Where it loses. At rank 12 of 15 with a first-pick rate of only 1.4%, FedEx is treated as filler rather than a serious contender, and it fails to register across six of the seven prompt themes that drive buyer decisions in its only category.

AI-generated analysis of the September 2026 measurements.

Last-Mile Delivery & Courier · #12 of 15

9 / 100 first snapshot (September 2026)

11%

mention rate (72 answers)

3

avg. position

1%

first pick

2%

share of voice

First snapshot: September 2026. The trend line appears with the second monthly measurement; no modeled history.

ChatGPT

4

Claude

12

Gemini

11

How the models portray FedEx

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

50% 25% 25%

endorsed · 95% band 22–78% listed caveated graded across 8 mentions in Last-Mile Delivery & Courier answers

Prompt themes FedEx would want to own

Share of each theme's answers that mention FedEx. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Top tools in 2026

6/9 · #1×1

If you could pick one

2/9

0/9

0/9

0/9

0/9

0/9

Budget & alternatives

0/9

Gaps Best overall · Use-case fit · Startup & small team · Enterprise pick · Feature-led ask · Budget & alternatives

Most co-mentioned competitors

Share of FedEx's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

DoorDash

88%

UPS

75%

Lalamove

63%

Amazon Logistics

63%

Instacart

63%

Uber Eats

50%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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