Brand report · September 2026

Digitail: AI Visibility Report

When buyers ask ChatGPT, Claude, and Gemini about veterinary practice software, Digitail ranks #3 of 15, a Visibility Score of 35 in Veterinary Practice Software .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Digitail

Solid second in veterinary software, but seldom the opening answer.

Where it wins. Digitail lands rank 2 of 15 in Veterinary Practice Software with a 44% mention rate, meaning AI models pull it into nearly half of all relevant buying conversations.

Where it loses. A first-pick rate of 6.9% shows that being recalled and being chosen first are very different things, and its complete absence from Enterprise pick themes means larger clinic groups are not seeing it recommended at all.

AI-generated analysis of the September 2026 measurements.

Veterinary Practice Software · #3 of 15

35 / 100 flat vs last month

44%

mention rate (72 answers)

3

avg. position

7%

first pick

8%

share of voice

ChatGPT

21

Claude

18

Gemini

65

One of the index's bigger model splits: see where the models disagree →

How the models portray Digitail

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

75% 22%

endorsed · 95% band 58–87% listed caveated graded across 32 mentions in Veterinary Practice Software answers

Prompt themes Digitail would want to own

Share of each theme's answers that mention Digitail. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Budget & alternatives

8/9 · #1×3

6/9

5/9 · #1×1

5/9 · #1×1

4/9

3/9

If you could pick one

1/9

Enterprise pick

0/9

Gaps Enterprise pick

Most co-mentioned competitors

Share of Digitail's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Shepherd

81%

ezyVet

78%

38%

31%

31%

28%

Head-to-head: Digitail vs ezyVet

Scores are measured from real AI answers, refreshed monthly. Methodology.

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