Thunderdome B2B SaaS AI Visibility Index

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Brand report · September 2026

Uber Direct Uber Direct: AI Visibility Report

uber.com ↗

When buyers ask ChatGPT, Claude, and Gemini about last-mile delivery & courier, Uber Direct ranks #9 of 15, a Visibility Score of 12 in Last-Mile Delivery & Courier .

These rankings are measured from what the three models know from training, not a live web search. The live-web grounded surface is rolling out across the index. Methodology.

How AI sees Uber Direct

One category, rank 9, a crowded last-mile race to lose.

Where it wins. Uber Direct registers a 13.9% mention rate in Last-Mile Delivery & Courier, meaning the models do pull it into the conversation with some regularity. Its strongest foothold is the 'Top tools in 2026' prompt theme, where general lists give it just enough surface area to appear.

Where it loses. A 5.6% first-pick rate tells the real story: buyers researching last-mile software hear the name but choose something else, and Uber Direct is completely absent from six prompt themes including enterprise, budget, and use-case fit queries, where Onfleet and Bringg are presumably filling the gaps.

AI-generated analysis of the September 2026 measurements.

Last-Mile Delivery & Courier · #9 of 15

12 / 100 first snapshot (September 2026)
15%
mention rate (72 answers)
3
avg. position
6%
first pick
2%
share of voice
First snapshot: September 2026. The trend line appears with the second monthly measurement; no modeled history.
ChatGPT
16
Claude
12
Gemini
7

How the models portray Uber Direct

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

55% 9% 36%
endorsed · 95% band 28–79% listed caveated graded across 11 mentions in Last-Mile Delivery & Courier answers
Prompt themes Uber Direct would want to own

Share of each theme's answers that mention Uber Direct. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Top tools in 2026
6/9 · #1×3
If you could pick one
5/9 · #1×1

Gaps Best overall · Use-case fit · Startup & small team · Enterprise pick · Feature-led ask · Budget & alternatives

Most co-mentioned competitors

Share of Uber Direct's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

Onfleet
73%
DoorDash Drive
64%
Bringg
64%
Roadie
36%
Lalamove
36%
Amazon Logistics
36%

Scores are measured from real AI answers, refreshed monthly. Methodology.

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