Epic: AI rank #5 in Medical Practice Management & EHR

Epic fills EHR lists but never earns the recommendation.

Where it wins. In Medical Practice Management and EHR, Epic reaches a 33% mention rate, landing it fifth of fifteen. That category is the only place it registers meaningful volume.

Where it loses. Behavioral and Mental Health Practice exposes the real problem: a 1.4% first-pick rate and a score of 5.6 tell you the models treat Epic as a general-purpose health system dropped into a specialized context it does not fit. Seven prompt themes in that category produce no Epic mention at all, including enterprise and feature-led asks where its product reputation might otherwise carry weight.

AI-generated analysis of the September 2026 measurements.

Medical Practice Management & EHR · #5 of 15

29 / 100 flat vs last month

33%

mention rate (72 answers)

avg. position

13%

first pick

share of voice

ChatGPT

Claude

Gemini

One of the index's bigger model splits: see where the models disagree →

How the models portray Epic

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

50% 46%

endorsed · 95% band 31–69% listed caveated graded across 24 mentions in Medical Practice Management & EHR answers

Prompt themes Epic would want to own

Share of each theme's answers that mention Epic. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

Top tools in 2026

9/9 · #1×5

If you could pick one

9/9 · #1×3

3/9

3/9 · #1×1

0/9

0/9

0/9

Budget & alternatives

0/9

Gaps Best overall · Startup & small team · Enterprise pick · Budget & alternatives

Most co-mentioned competitors

Share of Epic's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

100%

67%

42%

42%

33%

Kareo

29%

Behavioral & Mental Health Practice · #11 of 15

6 / 100 flat vs last month

mention rate (72 answers)

avg. position

first pick

share of voice

ChatGPT

Claude

Gemini

How the models portray Epic

Being named is not the same as being recommended. Each mention is graded endorsed (a strong pick), listed (a neutral option), or caveated (named with a reservation).

80% 20%

endorsed · 95% band 38–96% listed caveated graded across 5 mentions in Behavioral & Mental Health Practice answers

Prompt themes Epic would want to own

Share of each theme's answers that mention Epic. Hover a row for the exact prompt. Compare shapes on the head-to-head page.

5/9 · #1×1

0/9

0/9

0/9

0/9

0/9

If you could pick one

0/9

Budget & alternatives

0/9

Gaps Best overall · Use-case fit · Startup & small team · Enterprise pick · Feature-led ask · If you could pick one · Budget & alternatives

Most co-mentioned competitors

Share of Epic's mentions where the AI models name this brand in the same answer. That is the real competitive set in the AI channel.

100%

100%

80%

80%

60%

60%

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Epic: AI Visibility Report

How AI sees Epic

Medical Practice Management & EHR · #5 of 15

How the models portray Epic

Behavioral & Mental Health Practice · #11 of 15

How the models portray Epic

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